Healing Touch is a Plano based retailer specializing in high-end luxury massage chairs. We only carry high-quality global name brands such as Panasonics, Positive Posture, and Body Friend.'
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Greet and direct customers
Provide accurate information (e.g. product features, pricing, and after-sales services)
Provide exceptional customer service
Build rapport with customers to build a base of referrals to establish customer network
Run POS terminals and checkout processes
Educate self and client on products, events, promotions, and service
Answer customers’ questions about the products
Conduct price and feature comparisons to facilitate purchasing
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Maintain clean store space
Maintain professional attire and appearance
1+ years of luxury (high ticket item) sales experience
Understanding of the luxury retail sales process
Familiarity with consumer behavior principles
Basic math skills - numeric reasoning to include proficiency in adding, subtracting, multiplying, dividing, and calculating percentages.
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Exhibit a strong customer-centered focus and willingness to interact and cooperate with others.
Ability to perform in fast-paced environments
Flexibility to work various shifts & holidays
High school degree
BSc in Marketing or related field is a plus
Hour rate + Commission
Job Type: Part-time
Healing Touch Massage Chairs
Located inside The Shops at Willow Bend
6121 W. Park Blvd. Suite D101, Plano, TX 75093
(located 1st level, front of Neiman Marcus)